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Virtual Home based 09 Sep 2021


Why am I needed?

As a result of the COVID-19 preventative measures, and as people are self-isolating, loneliness is on the rise, especially among some of the most vulnerable members of our communities. We are looking for volunteers who can help break down some of these factors causing loneliness and isolation by making a phone call to someone affected by cancer that really needs it.

What will I be doing? 

A 20 minute phone call on a weekly basis (or as agreed) can make a huge difference to someone’s day and greatly reduce the impact of isolation and social distancing. As a telephone befriender, we will put you in touch with someone to share an uplifting chat. This person may be one of our supporters, a service user or another volunteer; someone looking for a friendly voice, a listening ear, regular contact, just for a chat.

This role can be carried out from your own home and you can use your own telephone. Volunteers will be able to claim back any expenses for their phone calls made. You can give as much or as little time as you like and we can agree on a routine with your tele-friend/s. It is important that you can make a commitment to the agreement, as we don’t want to disappoint people. We would ask that, if you are unable to commit to your agreed routine, you let us know as soon as possible.

This is a befriending service, you are not expected to have any special knowledge about cancer. In fact, we ask that you do not offer any medical advice. You can remind your Tele-Friend match that they can contact our Support Line nurses on 0808 808 1010 for assistance and medical information.

What skills or qualities do I need?

  • Patience
  • Understanding
  • Compassion
  • Great Telephone Manner
  • Empathetic
  • Great communication
  • Friendly

All of the above are important for you to be able to make a huge difference in this role, but the Tenovus Cancer Care Volunteering team will always be a phone call or email away and happy to support you.

Please contact our Volunteer Development Team on 029 2076 8331 or e-mail for more information. DBS Checks will be carried out.  

Make a difference to someone’s life today by becoming a Telefriend with Tenovus Cancer Care.

Please note that you must be over the age of 18 to volunteer for this service. An Enhanced DBS check will be required before commencing the role.

Is it you we're looking for?

If you or someone you love has been affected by cancer, our free cancer Support Line is there for you. Just call 0808 808 1010