Background: Tenovus Cancer Care (TCC) is one of several charitable organisations in Wales providing support to those affected by cancer. However, demand for cancer services is increasing, resources for healthcare are increasingly limited and charitable donations are declining. Organisations such as TCC therefore need to evaluate their activity, including how the needs of people who use their services and the wishes of supporters are met, in order to provide an effective, efficient, sustainable service and, where possible, avoid unnecessary duplication.
Aim: The aim of this study is to explore relevant stakeholders’ perceptions of the focus, role(s), activities and impact of TCC and will seek to identify its unique place within cancer care in Wales and help develop priorities for future service developments for the next 3-5 years.
Design: The proposed study will be undertaken using a mixed methods approach, which will include a combination of quantitative (numerical) and quantitative (narrative) data. The study will be undertaken over an 18 month period and will incorporate several related stages, each of which will help to inform the other. The study will include a review of relevant documents, working closely with TCC stakeholders (supporters, service users and health and social care professionals), and external stakeholders across Wales. It will use an All Wales survey questionnaire and focus groups (group discussion) across three Welsh regions.
Conclusion: Following analysis of all of the data the research team will prepare a report for TCC to help them establish future priorities, activities and ambitions. Study findings will be reported at appropriate conferences and in relevant journals.