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Finding out that you have cancer can be a shock, even if you already suspected it. 

You’ll likely feel upset, anxious and angry. Uncertainty can be one of the hardest things to deal with when you are diagnosed with cancer, especially when you may be waiting for an appointment to discuss your treatment options with your medical team. 

Further information on the different types of cancer can be found on the A-Z of different cancer types here.

We have a range of information and support services available to help you – all accessed through our Support Line free phone number 0808 808 1010

Practical advice and support when you’ve been diagnosed with cancer

Support Line

A cancer diagnosis can knock you sideways and it’s easy to leave the hospital or doctor’s surgery and realise you didn’t really take it all in. This is where our Support Line can help – please ring our Support Line to speak with a member of the nursing team. When you’ve got questions and concerns, simply pick up the phone and call free on 0808 808 1010 or use our Ask the Nurse form to put your thoughts down in writing.

Cancer Callback

Our free Cancer Callback service can support you as go through your treatment. You’ll get a series of regular calls from one of our dedicated nurses who can answer questions and offer support in relation to your diagnosis and treatment.


Our range of cancer information pages can help you understand more about, as well as the types of cancer treatment you may be offered. 

Grants and benefits

Our team of Benefits Advisors can explain what financial support is available, and guide you through the complex benefits system. Contact our Advice Team through our free Support Line on 0808 808 1010 or through our Ask the Advisor form.

Emotional wellbeing when you’ve been diagnosed with cancer

When you’ve been diagnosed with cancer it’s easy to focus on the physical, but it’s important to look after your emotional and mental wellbeing too. You can find emotional support through The Counselling Directory which has details of local counsellors and therapists. Other websites such as also have useful information and advice.

We have services which can help you at this time such as:

Sing with Us

Our Sing with Us choirs are for anyone affected by cancer, but many of our members have or have had cancer. It’s a great way to lift your spirits, reduce anxiety and depression and meet new people who understand your experiences.

You don’t need to read music, or be a great singer. Just be willing to have a go and join in. There’s no commitment to come every week so if you have times you’re not feeling up to it due to treatment, that’s fine. Find out more about our Sing with Us choirs.

Our research has shown that singing can have real benefits for people with cancer. Watch our video to find out more about the science behind singing. 

Cancer treatment closer to home

Cancer treatments like chemotherapy can be one of the most daunting aspects of cancer. Our Mobile Support Units bring chemotherapy closer to home to save patients the worry of travel and parking, and the cost of transport. Our Units visit a range of communities across South Wales and London, but you’ll need to speak to your healthcare professional to see if when you begin your treatment, it’s compatible.

If you or someone you love has been affected by cancer, our free Support Line is there for you. Just call 0808 808 1010