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Your fundraising doesn’t need to be complicated to be a success, but it does need to be fun, safe and legal and the best way to do this is to make sure you plan carefully, ask for advice and give yourself enough time. We’re always here to help!

Protecting personal data (Data Protection and GDPR)

It’s everyone’s responsibility to look after people’s personal data, and no members of the public should have access to it. It’s best to treat data as cash, keep it safe and secure. Remember, only collect personal information you need, and make sure people understand why you are collecting it. Once you no longer need it, you should dispose of it securely by shredding it.


Collections are a great way to raise money and spread awareness of Tenovus Cancer Care. However if you’re planning a collection that takes place in a publicly owned area then you must seek the permission of the Local Authority beforehand and secure the appropriate permit for your collection. If your collection takes place on privately owned land, you just need to seek the permission of the owner of the land or business.

Popping some collection goblets in local businesses is a great way to help raise a little extra, and buckets are brilliant to use at collections in supermarkets and events where people can donate quickly. It’s a legal requirement that all containers are sealed and numbered. Boxes with missing or damaged seals don’t look very professional and may put-off potential donors.

When containers are collected and counted, please make sure that this is done with at least two people and banked as soon as possible.

Taking photos

Some people love having their photo taken, but not everyone wants to. For this reason, you should always seek permission before doing so. 

Raffles & lotteries

Raffles, lotteries and prize draws are all governed by legislations so before holding one, please do get in touch with the Fundraising Team and we can advise you on the process that you need to follow to keep everything legal.


When you hold a fundraising event you’re responsible for making sure that it’s safe for all the attendees. We encourage all fundraisers to carry out a risk assessment before the event, enquire about insurance at the venue and take out public liability insurance.

Risk assessment

Risk assessments are important but they don’t need to be complicated. Any event involving members of the public should be risk assessed as this means you’ve looked at and considered any hazards that may occur. It’s a document to record that you’ve done everything reasonable to prevent any harm to those at your event. We can provide a template risk assessment for you to use as a guide and our fundraising team can help with this.

Food hygiene

Please take care when handling food and work to basic rules for safe preparations, storage and cooking. You can find more useful information at

Emergency situations

Emergency situations are unlikely and sensible judgement should be considered. After contacting the emergency services (if necessary), you should contact Tenovus Cancer Care Head Office 029 2076 8850, as soon as you are able. If you are asked to make a statement to the media, please refer them to our PR and Communications Team on 029 2076 8850.

Staying safe during the pandemic

Due to the ongoing pandemic we have had to adapt the way we work with everyone, to make sure we keep everyone safe. Your safety is paramount to us here at Tenovus Cancer Care, so we are making sure we keep up to date and follow government guidance in relation to our work and activities.

The latest guidance

We continue to keep up to date and follow government guidance and will update this page as and when needed. The guidance for the respective nations can be found here:

Key guidance

All volunteers and supporters:

  • must avoid social gatherings unless necessary and if so, must follow the government guidance in your area
  • must avoid all face-to-face contact as part of their volunteering unless necessary for example in shops
  • where face-to-face contact is necessary, you must follow all COVID-19 risk assessments and procedures as well as government guidance
  • should follow all relevant government guidance with regard to traveling and social distancing, bearing in mind that this can vary depending on where you live
  • should follow government guidance on self-isolation if they, or anyone in their household, shows symptoms of coronavirus, or is advised to self-isolate
  • should let their supervisor/volunteer manager know if they develop symptoms, are self-isolating or would prefer not to volunteer at this time
  • should not undertake any activity in relation to Tenovus Cancer Care without their supervisor/volunteer manager’s knowledge

Please let us know in advance of any activities you are planning to support Tenovus Cancer Care, by checking in with your supervisor/volunteer manager. This is to ensure we take a consistent approach in safeguarding our volunteers, supporters, people affected by cancer, staff and the wider public. We’re here to help and keep everybody safe, so please contact your supervisor/volunteer manager in good time and before carrying out any activities.

What can you do?

Whether you’re a volunteer or supporter, if the pandemic has affected your volunteer role or your ability to fundraise for us, remember there are other ways you can get involved and help us out:

  • COVID-19 has had a significant impact on our ability to fundraise, and people living with cancer need our support more than ever. Find out how you can safely fundraise for Tenovus Cancer Care during this time.
  • Check our most recent volunteer opportunities in your area here
  • Support us on our social media. Whether it’s our services, research, a story about someone we’ve supported, or a fundraising campaign or event…help us to reach more people. It’s always a huge help, so like, share, and tweet away!

Support available

We know staying apart is really difficult and your wellbeing is important to us. We want to remind you that although we’re working virtually, we’re still here for you:

Staying up to date

Please keep an eye on this page for updates but always remember to follow government guidance.


Check out our FAQ or get in touch. Here's some useful contact information for you:

If you or someone you love has been affected by cancer, our free Support Line is there for you. Just call 0808 808 1010