Skip to main content
Thu 16 Jul 2026

Meet the Nurse: Rhian

My nursing career began at 17, in an orthopaedic hospital in Cardiff, before I trained as a registered nurse at Morriston Hospital in Swansea. I became a ward sister on an elderly care ward, which gave me a solid grounding in acute medicine, then moved into specialist palliative care, working in the community with the West Glamorgan service run by Ty Olwen hospice before returning to support the hospital wards. I loved that work. It was a privilege to be alongside people affected by cancer, and their carers, through life-limiting illness. While working full time with a young family, I also gained my Diploma and MSc in Nursing.

I was later promoted to lead cancer nurse at the Southwest Wales Cancer Centre at Singleton Hospital, managing the oncology, haematology and radiotherapy teams and the specialist cancer nurses there. I spent 14 years in that role before taking early retirement and spending a few years with Macmillan on their mobile support unit across Wales.

Then came the chance to join the Tenovus Cancer Care Nurse-led Support Line. I started in 2021 and became lead nurse in 2022. Back then we took referrals from three hospitals in Wales. Today we take referrals from more than 13 units and run a pan-Wales service, with eight of us, all part time, supporting people across Wales.

These days I'm in a manager's role, so I'm not routinely on the phones. My job is to work with nursing teams across the Welsh health boards and to look after our Support Line team, who provide such wonderful care 365 days of the year. When things get busy I take calls myself, which I still love doing.

What makes this role so special is the team and the people we support

The Support Line nurses are a close, supportive group, and we learn from one another in our daily peer support meetings. It's a privilege to be there for someone going through such a difficult time, and we hear every day how much that support means.

One call has always stayed with me. I was speaking to a patient's wife who was worried about her husband. As we talked, it became clear he might be having a stroke, so I advised her to call 999 and let his hospital team know. When I rang back a few days later, he'd had the treatment he needed, come home, and was recovering well, and he was still able to continue his anti-cancer therapy.

That is what our nurses are here for. We offer emotional support every day to people affected by cancer, we keep in regular contact or signpost people to specialist help nearby, and we can also refer people to our welfare benefits team and our counselling service. Whether someone is worried about cancer, going through treatment, or finding their feet afterwards, we're here to help.

Help us keep the Support Line open

Our nurses are here 365 days of the year for anyone affected by cancer. By setting up a monthly gift of £5 to sponsor a nurse, you'll help us keep that support going right across Wales, and we'll send you a pin badge to say thank you. 

Sponsor a nurse tdoay

If you or someone you love has been affected by cancer, our free Support Line is there for you. Just call 0808 808 1010