Skip to main content

A cancer diagnosis can bring many practical challenges alongside treatment. You may be thinking about work, travelling to appointments, adapting your home or managing everyday tasks

You don't have to work through these challenges on your own.

Our Benefits Advice Team can help you understand the support available, answer your questions and guide you towards practical solutions that are right for your situation. Our free, confidential service is available in both Welsh and English.

How we can help

Work and cancer
Cancer doesn't always mean you have to stop working, but it may mean making changes to how or when you work.

Whether you're employed, self-employed or planning to return to work after treatment, we can help you understand your options.

We can provide advice on:
- Taking time off for treatment
- Talking to your employer
- Flexible working and reasonable adjustments
- Sick pay and employment rights
- Returning to work after treatment
- Support if you're self-employed

Every person's situation is different, and we'll help you understand the support available to you.

Travel and hospital costs
Travelling to appointments can become an unexpected expense.

Our Advisors can help you understand whether you're entitled to help with travel costs, NHS healthcare costs or other financial support related to your treatment.

Small changes can sometimes make a big difference. Here are a few areas you may want to review if your financial situation has changed.

Blue Badges and getting around
If cancer or its treatment has affected your mobility, you may be eligible for a Blue Badge.

We can advise on eligibility, explain the application process and help you complete an application if needed.

Home adaptations and equipment
You may need equipment or small changes to your home to help make everyday life easier.

Our team can guide you towards local support services, needs assessments and any grants or financial support that may be available.

Travel insurance
If you're planning a holiday or travelling abroad, it's important to understand how cancer may affect your travel insurance.

We can signpost you to trusted information and help you understand what you may need to consider before travelling.

Priority services
If you're living with cancer, you may be eligible for additional support from utility providers, including priority assistance during power or water interruptions.

Our Advisors can help you understand what's available and how to access these services.

Not sure where to start?

You don't need to know exactly what help you need before getting in touch.

Whether you're worried about work, travel, practical day-to-day challenges or something else, our friendly Benefits Advice Team is here to listen and help you find the right support.

You don't need to have all the answers before getting in touch. Call our free Support Line on 0808 808 1010 or Ask the Advisor.

If you or someone you love has been affected by cancer, our free Support Line is there for you. Just call 0808 808 1010