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Talk to us

A cancer diagnosis can turn life upside down. You’re bound to have questions and worries, and need someone to talk to. That’s where we come in.

Free Support Line

If you or someone you love has been affected by cancer, our free cancer Support Line is there for you. It’s for anyone affected by cancer and our experienced cancer specialist nurses can offer advice on diagnosis, treatment, side-effects, and anything else that’s on your mind. Our team are here 365 days a year to answer all types of questions about all types of cancer, or simply things you might not feel comfortable sharing with your family or loved ones.

Whether you’re undergoing treatment, recovering from surgery or you’ve lost someone you love, all you’ve got to do is call.

Our cancer Support Line is your door to all of our support services, so to find out how we can help, just pick up the phone. Our Support Line is open 9am – 5pm Monday to Friday, and 10am – 1pm on weekends and public holidays. Simply call 0808 808 1010 free.

If you would like to support us in spreading the word about this free service during the Coronavirus, you can download our free posters. If you have the ability to print at home, you can display them in your windows.We have a colour version, a black and white version and a Welsh version should you want them.

Write things down

If you’d prefer to write things down, why not use our ‘Ask the Nurse’ service. This way you can write down your questions or concerns, and our nurses can come back to you by email or arrange a call at a time to suit.

Our Callback service

If you’ve just been diagnosed with cancer, our free Callback service can support you as go through your treatment. You’ll get a series of regular calls from one of our dedicated nurses who can answer questions and offer support about absolutely anything to do with your diagnosis or treatment.

You can simply refer yourself to this service by calling our free cancer Support Line on 0808 808 1010.

Other emotional support

We appreciate that some people affected by cancer may be in need of greater emotional support at times.

In the first instance we recommend you discuss any help you may need with your consultant or GP so they can better diagnose and treat your symptoms.

If you’re looking for further support, you’ll see information of other counselling providers throughout Wales who may benefit you on these pages below:


Counselling Directory

Our Sing with Us choirs are for anyone affected by cancer

Sing with Us Choirs

Our Sing with Us choirs are for anyone affected by cancer. They offer support, friendship and fun, and our ground-breaking research has shown singing is good for you too.

Find out about our Sing with Us choirs
Our team can offer financial advice if you're living with cancer

Get help with money matters

We provide a free service for advice, guidance and support with money matters. We can help to make sure you can access the money you’re entitled to.

Financial advice