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We’re so pleased that you’re looking to become one of us! We’d like to think that Tenovus Cancer Care is a fantastic place to work, and we do all we can to keep our people happy. We’ve popped this Frequently Asked Questions together to help you feel you’ve got everything you need about applying for our jobs.

What benefits can I expect?

It’s only natural for us to want to look after our people. Take a look to see how we look after our people.

What hours do staff work?

Our normal business hours are from 9am to 5pm, Monday to Friday and our full time staff work 35 hours per week. We’re proud of our staff benefits(link) too as we offer a range of flexible options in how we can work. Some of our services, shops and fundraising activities operate outside of our standard hours though so we need everyone to be adaptable in meeting our business needs and provide great customer service.

Is there a work uniform?

No - all we ask is that our people dress appropriately for the day ahead and think about the impression we give outwardly. We don’t insist on business wear such suits and ties and most people dress for comfort. We’re all adults, so we trust our people can make appropriate choices that don’t cause offence to others and represent us well professionally. We have branded clothing available if staff are out and about doing things like fundraising or delivering our services so we can and look the part and promote our brand at the same time.

If I give you my personal details when I apply for a job what will you do with them?

We take Data Protection very seriously. Read our Privacy Policy to find out more about how we look after your application details.

How do I apply for a job?

You’ll need a CV to show us your skills and experience match what we’re looking for. Just hop onto the Our jobs page where you can see live jobs and apply for the one you want. Our recruitment is managed through an IT system to manage our applicant details properly. This means that we can only accept electronic applications through our job system.

I’m really focused on getting ahead in getting a job with you. Do you have any tips?

We love to get to know candidates who show passion for our work, demonstrate our values and have the right job skills. We really want to help you shine in our recruitment process and have put together some helpful information and tips for the Right Way into Work here.

How long do you advertise your jobs?

Our roles are really popular and we get lots of interest from people looking to work with us. That means sometimes we close our jobs after a week so we can manage our resources effectively. We’d always suggest putting your application in as soon as you can because we don’t want you to miss out on anything. We’ll tell you the closing date on each advert and the role will close for applications at midnight.

If I apply for a job what can I expect to happen?

We know people want to know how their application is going. We’ll always let you know the progress of your application. That means you’ll know after the vacancy closes for applications if your CV was selected for interview or not. It’s typically about a week after the closing date you’ll get an email notification. But, you can log onto your account at any time to check your application status.

Our interviews are competency-based and we do sometimes include tests or practical activities depending on the job requirements. There’ll be at least two people on every panel and it’s a good opportunity to meet your potential new Line Manager. If the interview doesn’t work out we’re happy to give you feedback for next time. We’d encourage everyone to keep checking out volunteering opportunities as well so the door never really closes with us.

Can I apply for more than one job at a time?

Yes you certainly can. We’d recommend making sure your CV matches the skills and experience we highlight in our Person Specifications to show how you’re a good fit for the roles you’re interested in

How can I find out about your jobs quickly?

We’d recommend signing up for our job alerts (link to jobs page). Just create an account on our e Recruit system and make sure you’ve ticked the Job Alerts box on your profile. You can create and save a search and be notified of any matching jobs straightaway.

Can I send you a speculative CV?

Unfortunately not but please do go ahead and sign up for our job alerts. When we’ve got the right job match for you we’d love to receive your application then

Do you have jobs local to me?

We advertise all roles via our Our jobs page. You can filter roles by location and set up a search to see your local jobs.

What about DBS checks?

We take Safeguarding really seriously. We risk assess each role and carry out an enhanced DBS check if required. We take care of this for you as part of the induction process. If a role requires a DBS check we’ll let you know on the job advert.

Are you an Equal Opportunities employer?

Absolutely! We’re proud that people talk about the family feel they get in our shops, offices and events. We’ll make reasonable adjustments wherever we can to help people thrive in their various roles starting with the recruitment process. Our Equal Opportunities Policy shows our view that it’s unacceptable to discriminate against anyone because of a protected characteristic.

We welcome all people to join us and we’re committed to continue to see how we can become more diverse and inclusive in everything that we do. We don’t shy away from the fact we need to do better in recruiting a more diverse workforce, and in representing diversity across all our communication channels. And we need to be clearer in highlighting the health inequalities that persist in some communities so it’s a topic close to our hearts.

I’m having problems using the job application system

We’re really sorry to hear that you’re having a problem getting your application to us. Just drop us a line at people@tenovuscancercare.org.uk and we’ll get back to you as soon as possible.

I’ve got some feedback

We like to hear when we’ve given a great experience and would love to hear from you if there was something that didn’t go well too. If you’re unhappy about any aspect of our recruitment process we’re sorry to hear that. Please see further details on how you can go about letting us know how your recruitment experience was here.

If you or someone you love has been affected by cancer, our free cancer Support Line is there for you. Just call 0808 808 1010